Where is Luck Ranch located?
Luck Ranch is located at 1100 Bee Creek Road in Spicewood, TX. The gate to the property is located on the south side of Bee Creek Rd. See map HERE.If you are coming to the ranch for Reunion, we suggest that you always enter by following Bee Creek Rd east to the ranch. If you come from the rest you may not be able to turn into the ranch if you come from the west due to the oncoming traffic line to get into the ranch.
How do I get on your pre-sale list?
Head on over to our site:www.luckpresents.com. Scroll to the bottom and subscribe.
Where are my tickets?
Tickets are included in your purchase confirmation email from our ticketing service Etix and you may view them by clicking the blue View Tickets button on that email. Check your junk/spam folder if you do not see your Etix email. If you need your email resent click HERE to fill out your purchase information. Read your purchase confirmation email carefully for event details.Have all tickets printed or downloaded to your mobile device prior to your arrival at all check-in points including all parking, shuttle, and event admission tickets. You do not need to physically print any tickets and they may be shown on your mobile device.For many of our events, tickets will not be available from download until 10 days prior to the event. This is to cut down on lost tickets and scalping. You will automatically receive a reminder email from Etix with your tickets when they are ready for download.
How do I get tickets to Luck Reunion? What about Potluck?
There are a few ways to get tickets to the Luck Reunion. As you may know by now, the trick is staying in touch by subscribing to our EMAIL LIST and following us on SOCIAL MEDIA.Tickets to Luck Reunion are sold primarily through our “LUCKY DRAW” ticket program. There will also be FLASH SALES and PARTNER GIVEAWAYS. Again, make sure to follow our social platforms closely - and read your damn emails.Potluck is significantly smaller and sells out even faster- once again, subscribe to our mailing list to be notified of Potluck sale time and be ready. We have just one public Potluck sale and single seat tickets normally sell out in less than one minute.
Do you have hotels nearby?
Our partner hotel, Sonesta Bee Cave is a great option. There are many vacation rentals in the area and additional hotels available in the Bee Cave area.
I can’t come! Can I get a refund? Can I give my tickets to someone else?
As stated in all ticketing terms prior to purchase, we are unable to accommodate refunds. If you are giving your tickets to others, make sure to give them the full ticket with a scannable barcode.
Where do I park? What other transportation options do you have?
For all events, you must have a parking pass to park at the ranch unless otherwise clearly noted. All parking information can be found in your purchase confirmation email.For Luck Reunion, on and off-site parking and round-trip Austin shuttles are available, and information on purchasing can be found in your Reunion purchase confirmation emails. On-site ranch parking and Austin shuttles do sell out and will not be available after sell out, so purchase quickly! All Austin shuttles will leave at the end of Luck Reunion.Do not drive to the ranch without a pre-purchased parking pass.
Where can I be dropped off and picked up? Will there be rideshares available?
If you are using a rideshare service or having a friend drop you off, there will be a drop-off location near the front gate of the ranch to keep traffic in and out of the ranch to a minimum. The parking attendant will direct your car to turn around at our turnaround location near the front gates of the ranch so they are able to leave, and note that you will have to walk to the front gates of Luck from there. We are not able to guarantee the availability of Uber or Lyft at the end of the night, and no one may stay at the ranch, so please plan your transport accordingly.
Where do I go when I get there?
Have your tickets and parking pass (if applicable) downloaded prior to your arrival. After parking or arriving at front gates, have your ticket for entrance ready and your photo ID out if you are 21+ and will be drinking alcohol.When facing the front gates, the General Admission lines are located to the right side (east) and VIP to the left side (west). If you have received guest tickets or approval to pick up credentials from will-call, the will-call table will be located to the left (west) of the front gates. After picking up your tickets/credentials with your photo ID, you will be directed through the main security lines for entrance.
Where can I find more information about the event I am attending?
We encourage all ticket holders to read their purchase confirmation emails carefully, and watch for the pre-event information emails we send prior to each event with detailed information.
What are your ADA Policies?
We have a limited number of facilities available as required by ADA for our venue capacity. Accommodations are based on a first-come, first-served basis.If you have purchased on-site ranch parking and require ADA parking, let the parking attendants know when you arrive so they may direct you to that area. Any patrons who require ADA accommodations may enter the gates through the VIP line so that we may get you in faster if needed. There are wheelchair-accessible bars and ADA-designated bathrooms located in both the GA and VIP areas. There will be ADA viewing areas with chairs in place located in both GA and VIP. We ask that all guests who require these areas are considerate of other ADA guests so that we may accommodate everyone comfortably.
How old do you have to be to attend shows at Luck Ranch?
All shows are all ages unless other specified on the ticket page for that show. Minors are welcome with guardians. Every person entering the venue over the age of 5 years old must purchase a ticket.
Do I need an ID to enter the venue?
If you plan on drinking alcohol while inside the venue, you must present a valid photo ID and be over 21 years of age. We take checking IDs very seriously. Note that while alcoholic beverages are included in the purchase price of Luck Reunion tickets, alcohol is available for purchase at our other shows.
Am I allowed to re-enter if I leave?
No re-entry. In order to allow us to get everyone into the ranch and into the gates quickly and safely we cannot accommodate the additional traffic this places upon security lines, parking lines, and roads in and out of the ranch as well as the added security risk.
Do you perform bag searches and/or use electronic search devices to ensure no concealed weapons are brought into the venue?
All bags are subject to be searched and standard wand metal detectors are used at entry. Patrons are subject to electronic wand scanning to ensure safety. Bags over 12″ x 12″ x 6″ will not be allowed in the venue
If I have my Concealed Handgun License (CHL) or am an Off Duty Officer can I bring my gun into the venue?
No weapons of any kind are allowed on this property.
Can we bring chairs/blankets/backpacks/water bottles into the venue with us?
No outside chairs are permitted into the venue for safety and space reasons, but guests may bring blankets (queen size or smaller only please). Many of our events have VIP options that have chair/lounge seating available. No backpacks will be allowed in, and all bags will be subject to search. We encourage all guests to bring an empty refillable water bottle if desired.
What time does the band go on? Is there an opening act?
We want our audience to have the chance to discover new-to-them artists in addition to seeing the bigger acts. Therefore, we do not list set times for Luck Reunion prior to day of show.
What time should I get there to get a good place to see the show?
We highly recommend early arrival as we perform bag searches, verify age, and use electronic wands for body scanning to ensure the safety of all patrons which can take a little bit of time. Keep in mind that no matter how early you line up, there may already be people ahead of you in line.
Does Luck Presents offer food on-site?
Food is available for purchase at Luck Ranch and each of our events will have a series of curated food options. All events will also have a variety of alcoholic and non-alcoholic beverage options. Guests may bring empty refillable water bottles to use at water stations where available.
What are your policies regarding photo/video/audio?
We do not allow professional cameras and/or recording devices. However you are able to bring and use your cell phone camera. Members of the press must have passes pre-approved in order to shoot during the show.
What happens if it rains?
All shows are rain or shine as listed in the ticket terms prior to purchase.
Do you have on-site camping?
There is not camping on the property but we highly recommend the Muleshoe Bend Recreational Area and other nearby LCRA properties.
Can my group tailgate in the parking lot prior to entering the venue?
Tailgating of any kind is not allowed in the parking lot. Consumption of alcoholic beverages in the parking lot is prohibited.
And remember Willie’s Three Rules:
Don’t be an asshole
Don’t be an asshole
Don’t be a damn asshole.